Terms of Service

By accessing and using Athena Cloud Native Services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service. We reserve the right to update and change these Terms at any time without notice.

Athena Cloud Native provides cloud infrastructure management services, including but not limited to:

• AWS infrastructure monitoring and management

• Cost optimization and tracking

• Resource automation and scaling

• Security compliance monitoring

• 24/7 technical support (based on plan)

The specific features available to you depend on your subscription plan.

To access our Service, you must create an account and provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials

• All activities that occur under your account

• Notifying us immediately of any unauthorized use

• Ensuring your account information is accurate and up-to-date

When connecting AWS accounts to our Service:

• You grant us limited access to manage your AWS resources as per your configuration

• We use industry-standard encryption to protect your credentials

• We are ISO 27001 certified and follow strict security protocols

• You retain full ownership and control of your AWS resources

• You can revoke access at any time through your account settings

Subscription Details:

• All plans start with a 14-day free trial

• Billing is monthly or annual (with discount)

• Plans auto-renew unless cancelled

• Upgrades take effect immediately

• Downgrades take effect at the next billing cycle

Payment Terms:

• Payment is due at the beginning of each billing period

• We accept major credit cards and bank transfers

• Late payments may result in service suspension

• No refunds for partial months of service

We guarantee:

• 99.99% uptime for our monitoring platform

• Response times based on your support tier

• Data accuracy for cost and resource reporting

• Secure handling of all credentials and data

SLA credits are available for qualifying downtime events as per our SLA policy.

Your data protection is our priority:

• We comply with GDPR and CCPA regulations

• Your data is encrypted at rest and in transit

• We never sell or share your data with third parties

• You can request data export or deletion at any time

• We maintain regular backups for disaster recovery

You agree not to:

• Use the Service for any illegal or unauthorized purpose

• Attempt to breach or test our security systems

• Interfere with or disrupt the Service

• Use the Service to mine cryptocurrency

• Resell or redistribute the Service without permission

• Violate AWS Terms of Service through our platform

• Athena Cloud Native retains all rights to our platform, software, and content

• You retain all rights to your data and AWS resources

• You grant us license to use your data solely to provide the Service

• Our trademarks and logos may not be used without permission

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability is limited to the amount paid for the Service in the last 12 months

• We are not liable for indirect, incidental, or consequential damages

• We are not responsible for AWS service outages or changes

• We are not liable for actions taken based on our recommendations without your approval

You agree to indemnify and hold harmless Athena Cloud Native, its affiliates, and employees from any claims, damages, or expenses arising from:

• Your use of the Service

• Your violation of these Terms

• Your violation of any third-party rights

• Your AWS account activities

Either party may terminate this agreement:

• With 30 days written notice

• Immediately for material breach

• Immediately for non-payment

Upon termination:

• Your access to the Service will be disabled

• We will delete your data after 30 days

• You remain responsible for any outstanding charges

These Terms are governed by the laws of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in San Francisco, California.

For questions about these Terms of Service, please contact us at:

Email: legal@athenacloudx.com

Phone: +1 (555) 123-4567

Address: 123 Cloud Street, Suite 500, San Francisco, CA 94105